About us

Tona Resort develops and operates resort properties across Hokkaido.
We focus on creating unique experiences that connect travelers with the local environment, culture, and communities.

Hotel Operations

Based on hotel-quality operational systems and
manuals, we ensure guest satisfaction even in
unmanned operations.

Real Estate Development

From acquisition, design, permitting,
construction supervision, and pre-opening preparation
to sales, we provide end-to-end support.

Semiconductors × IoT

We implement a “fully unmanned × high-profit” model by integrating
smart locks, surveillance, home appliance control,
and AI chat systems.

Complete support from property acquisition to
operation and sale.

Services

From property acquisition to sale,All stages are supported through a one-stop service.

Step 01

Property Acquisition

Support for sourcing and acquiring
investment properties

Step 02

Architectural Planning

Optimal facility design and
renovation proposals

Step 03

Permits & Licensing

Support for procedures under the
Hotel Business Act and Minpaku Law

Step 04

Operations

Daily operations management and
revenue optimization

Step 05

Sale

Support for selling at the
optimal timing

Services are primarily provided within Hokkaido (Kutchan, Furano, Lake Toya)
Please feel free to contact us regarding other prefectures and areas as well

Pricing

Recommended

Full Management

Fee: 20%

20% of revenue (+ tax)
*Cleaning, linen, and other operational costs are charged separately

Complete operational outsourcing
Establishing a hotel-quality management system

  • Listing creation & management

  • Pricing adjustment & optimization

  • 24/7 guest support

  • Cleaning arrangement

  • Review management

  • Operational reporting

  • Troubleshooting

  • Linen service coordination

Revenue
Management

Fee: 10%–15%

10%–15% of revenue (+ tax)

Focused on revenue growth
Expand sales channels to increase profitability

  • Listing creation & management

  • Pricing adjustment & optimization

  • Channel management

  • Reservation management

  • Revenue analysis reports

  • Guest support and property management not included

24/7 Guest Support

Fee: 10%

10% of revenue (+ tax)
*AI chatbot system fees, etc. are charged separately

Japanese staff × AI
providing 24/7
multilingual support year-round

  • 24/7 messaging support (multilingual)

  • Phone support (AI-assisted multilingual interpretation)

  • Review responses

  • House manual setup

  • AI chatbot setup

  • Identity verification available as an option

*For all plans, actual costs such as cleaning, linen, and system usage fees are charged separately. Detailed pricing will be provided based on property size, number of rooms, and specifications.

Advantages

Hotel-Quality Operations

Japanese staff with hotel service experience provide support 24/7, 365 days a year.
Quality is standardized through detailed manuals covering cleaning, amenities, and seasonal operations.

Smart Resort (IoT/AI)

Self check-in, surveillance, smart locks, home appliance control, and AI chat enable both “fully unmanned × high satisfaction.”
Remote control optimizes operational costs.

Revenue Management

We analyze airfare, exchange rates, nearby pricing, events, and performance data to develop pricing strategies that maximize profit.
Expanding domestic and international OTA channels boosts occupancy.

Our team

Yuya Shinkawa

Yuya Shinkawa CEO

Founder of the semiconductor manufacturer/trading company “Tonarism.” Leveraging expertise in IoT hotels to promote smart resort development. Total SNS followers exceed 20,000.

Yuki Nagano

Yuki Nagano Head of Business

12 years of real estate asset management for institutional investors. Led new business initiatives such as crowdfunding and vacant house revitalization. Experienced in hotel planning, new development, and launching digital funds.

Ryo Okumura

Ryo Okumura Head of Operations

Over 15 years in the hotel industry. Experience supporting revenue, IT, and operations for more than 200 properties nationwide. Oversees operational design and sales strategies to achieve “unmanned × high profitability.”

Flow

Step 01

Consultation

Confirm property details, target KPIs, and desired start date of operations.

Step 02

Service Proposal

Design and propose the optimal operational scheme, cost structure, and system.

Step 03

Contract

Agreement execution after business planning, credit checks, and review.

Step 04

Preparation & Launch

Permit applications, listing setup, and preparation of cleaning and operational workflows.

Step 05

Operations Start

Begin accepting reservations and share performance through regular reports.

Contact

  1. 1
    Input screen
  2. 2
    Confirm screen
  3. 3
    Complete screen
Name *
Company Name
Email *
Inquiry Details *
An unexpected problem has occurred. Please try again later or contact your administrator by other means.

※ By submitting this form, you are deemed to have agreed to the Privacy Policy.